Terms and conditions

TERMS

After buying, we will confirm your order with an order confirmation. The order confirmation will be sent as soon as the is received by us.

If there's any changes in the delivery, we will notify you as soon as possible. You always have the right to cancel the purchase without charge until the goods are sent. We have ownership and withdrawal rights to products until full payment has been received. 

These conditions apply to all customers who place an order at lillster.com. The buyer is obliged to take part of the terms before buying. When ordering, the buyer accepts these General terms of conditions. MALVA BELLE reserves the right to change our Terms and Conditions.

PAYMENT

Klarna Checkout makes it easy, flexible and secure way to shop online. By answering a few questions you identify easily and you can choose the payment method that suits you best.

A finesse with Klarna Checkout is that they differ in the purchase and payment. First, you confirm your purchase and then choose how you want to pay. Either with Klarna invoice or Klarna account - or by card or bank transfer. Everything is just as safe.

MALVA BELLE is not responsible for currency fluctuations or exchange rates.

PAYMENT TERMS OF DELIVERY

FREIGHT

Sweden: 29 SEK, World: 49 SEK  (free shipping for purchases over 300 SEK)

DELIVERY TIME

Sweden: 1-4 working days

World: 2-10 days

DUTIES

For international deliveries, local customs fees and taxes may apply. These are determined only when the package arrives at the local customs in the country of delivery. MALVA BELLE can not predict or control its fees. It is the customer's responsibility to pay additional charges for customs clearance.


RETURNS & COMPLAINTS

We follow the law on distance contracts. You have 14 days after you receive your goods. Return the item must be unused and in their original packaging. When exercising the right of withdrawal / return of goods, you are responsible for return shipping. If you find a manufacturing defect goods can be claimed against the valid receipt or payment basis. You, the customer is responsible to unpack and verify that the products in your package free of defects within 7 days after you received them. Product damaged to follow the wear and tear are not considered to be incorrect. When approved, Lillster is responsible for any additional costs.

When exercising the right of withdrawal, purchase or complaint we ask you to contact our customer service before sending the goods back to us, info@malvabelle.com

Malva Belle following komsumentköplagen if complaints, see www.konsumentverket.se.

Remember that you are responsible for shipping to us. In case of conflict, we always follow ARN's recommendations.

FORCE MAJURE 

In the event of war, natural disaster, strikes, government decisions and similar events beyond our control which is not reasonably foreseeable, and affects the contractual agreements and pledges from our side, which means that we can not keep that agreement / pledge, shall constitute the basis that we are released from our obligations to fulfill that contract.

Identification number: 556997-6680